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- 100+ languages
- Made by native-speaking experienced linguists
- Great team of translatorsAll our translations are performed by professional translators who are native speakers and have at least 2 years of experience. Most of the time, we select certified Canadian translators because of their high quality and availability.
- Professional processesWe use glossaries (special terminological dictionaries) in order to ensure that the concepts and ideas that appear frequently on your website are translated consistently.
Translators can use CAT (Computer-Aided Translation) tools in order to avoid having to duplicate effort by translating the same or similar segments twice. - Tailored to your needsOur project localization manager will help you build the translation process so that translations can be automatically added and updated as you edit existing content or add new content to the main language version of your website (i.e., continuous localization). This way, localization and web development will go in parallel.
A professional editor will proofread the localized version of your website in order to ensure a perfect translation. The editor, like the translator, will be a native speaker of the target language.
The editor will proofread the translation, checking it against all rules of spelling, punctuation, and style in the target language.
We can perform professional linguistic testing for your website. Our linguists with testing experience will check the localization language in context and also report UI and functionality bugs.
Localization done poorly can sometimes lead to buttons that don't click, links that lead to wrong pages, menus that don't work correctly, wrong sorting order in pop-down lists, and other issues.
We will also look for strings that are still in the source language, check encoding including the readability of the font and how characters such as diacritic marks or ideograms are displayed.We look for text that doesn’t fit on buttons and other UI errors.
We check whether length, weight, and other units of measurement are displayed correctly for the target language.
We can also help create website localization test cases and define the scope of linguistic testing activities.
If you prefer us to work with local files, we can then take care of uploading all translated strings into your website.
We’re fluent in various design languages, technologies and platforms out there. We can translate a Wix, Tilda, or a WordPress site, or set up continuous website content translation for your Magento, Shopify, Salesforce and other eCommerce projects with ease.
Translators will test your website and perform all actions to launch each available window with localized content. Thus, the translator will check all strings to ensure they match the source text's meaning and fit within the parameters of the fields and buttons. For this, the translator needs step-by-step instructions: for example, user histories or test cases. If there are no test cases, we can prepare these ourselves.
Translators enter each bug into a bug tracker or Google spreadsheet. Each entry indicates the problem string, describes the error itself, and proposes a corrected version.
- If you prefer the translation to be done directly in your CRM, we request access to the website backend.
- We ask you to fill out a Style Guide to find out, for example, details such as: is there a limit on string length; are there any strings and words that should not be translated, and how should the user be addressed (formally or informally)
- We determine whether you have a glossary (list of terms with definitions), such as specific program names, character names and the names of items in the game. If you don't have a glossary, we will help you draft a list of terms using special translation quality assurance tools and then decide which of the terms should be included.
- We prepare the strings, screenshots, and glossary. Then we will invite translators to the project. We will ask them to familiarize themselves with the materials and try the software. We control project performance using a checklist.
- The project manager will decide whether a user manual, glossary and screenshots are needed on a project basis.
- The glossary highlights terms if they occur in a string.
- Screenshots are displayed next to the relevant strings to be translated. In this way, the translator can see the context.
- The translation memory tells the translator if he has previously translated the same text. This ensures a consistent translation.
- Automatic quality control (QA Check) warns of errors, such as a typo or a missing punctuation mark at the end of a sentence.
- Comments give project participants the opportunity to ask the client a question directly and specify, for example, the context or values for the variable.
Our translators are native speakers who have experience in translations. We have the following general requirements for our translators:
- Native speaker of the target language.
- At least two years’ experience in translations and localization.
- At least 500,000 translated words during the course of their translation career.
Each translator performs a test translation of about 500 words. The test consists of the translation of software strings and a marketing text. The software strings consist of code, variables, and tags. We also check the creativity of the translation in the test jobs for game projects. We also pay attention to how the translator performs the assignment, including the speed of communication and compliance with deadlines.
Editors check each test. They use a "Translation Quality Index" to grade tests. This is a quality assessment model that was created by LISA (Localization Industry Standards Association). The approach is based on a quantitative assessment of errors: errors are divided into categories, and each error is weighted. Then the weighted total number of errors is subtracted from 100. Our usual passing index is 98.
If the translator passes the test, then we request feedback from other companies that have worked with them.
After the translator joins our pool, we check their first three assignments. If there are no mistakes, then we continue our cooperation. If the quality is low, then we correct these translations and no longer work with the translator.
In addition, during the course of our cooperation, we perform spot checks on the translator's work. We also collect and analyze feedback from editors who perform proofreading at the client's request. These translations are also evaluated using a "translation quality index".
In addition, every month we interview clients for whom we have delivered translations. We ask them to evaluate the quality of our services on a ten-point scale and to provide comments. These surveys help us find weaknesses.
We translate into more than 100 languages, including the most popular (English, Quebec French, Standard French, Chinese, Japanese, German, Spanish), and rarer ones, and even dialects. If you would like to calculate the cost of your project, please, request a quote.
We can find a translator in almost any language that the client needs, depending on his product and goals. Sometimes localization into niche languages can offer better prospects than localization into mainstream languages.
In case some rare language is not on our list, we can help with searching and recruiting linguists.
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