Job Opening:
Client Manager at Translation Agency of Canada
Location: Remote
Translation Agency of Canada has been supporting individual clients and organizations across Canada and internationally with diverse translation services for over 20 years. Our approach is high-volume, rapid, and quality-driven, leading to thousands of satisfied clients who return and refer others.
Are you ready to learn, work, and grow with us?
Translation Agency of Canada has been supporting individual clients and organizations across Canada and internationally with diverse translation services for over 20 years. Our approach is high-volume, rapid, and quality-driven, leading to thousands of satisfied clients who return and refer others.
Are you ready to learn, work, and grow with us?
Personal Qualities We Look For
- Energy: Able to work quickly without procrastinating.
- Time Management: Efficiently manage time for effective work-life balance.
- Communication and Initiative: Contribute ideas and participate in brainstorming and innovation with our team.
- Financial Savvy: Understand personal finance to think like a business professional.
- Active Lifestyle: We value well-being in body and mind!
- Love for Learning: Enjoy reading and continuous improvement; our company offers a library of free business e-books.
Professional Qualities We Look For
- Proficiency in spoken and written English.
- Computer and Internet fluency.
- High typing speed.
- Proficiency with Microsoft Word, Excel, Google Sheets, WhatsApp, and Telegram.
- Knowledge of French is a plus, though not required.
Requirements
- A reliable computer or laptop capable of handling multiple browser tabs and extensive cloud storage files.
- A quiet workspace with high-speed internet for focused work.
Key Responsibilities:
- Manage business correspondence with clients via email and messaging apps (WhatsApp, Telegram, Viber, Facebook) following company scripts.
- Handle requests, gather information and files, set pricing and timelines, confirm payments, communicate with translators, and deliver completed translations.
- Record client and order information in the CRM database.
- Manage work chats.
- Conduct research and information analysis online as needed.
- Meet key performance indicators (KPIs) for speed and accuracy.
Conditions:
- Monthly payments on time.
- Immediate start.
- One-month probationary period with training; probation is fully paid.
- Opportunities for growth.
Why Join Us?
- Competitive salary and commission structure.
- Opportunities for professional growth and development.
- Involvement in diverse projects with international clients.
- A collaborative and supportive team environment.
If you are passionate about sales and ready to help clients connect through language, we would love to hear from you!
How to Apply:
- Submit a well-structured resume that highlights your relevant experience.
- Proof of English level (B2 minimum), such as a certificate or online test.
- In your application, mention why this role interests you, why you’re the right fit, and salary expectations.
- Two test tasks (detailed below) linked for completion.
Test Task 1: Copy a paragraph from any Wikipedia article in French into a clean Google Docs file as text only. Download an image of a stamp with a transparent background, overlay it on the text so it partially covers it, and share the link for anyone with access to view the file.
Test Task 2: Create a Google Sheets file listing dates from September 1, 2023, to the current date in the first column. Highlight Mondays in yellow and change the text color to red for the first 15 days of each month. Share the viewable link.
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